Privacy Policy

Effective Date: January 1, 2025

MH Clinic is committed to safeguarding the privacy of our patients, clients, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://mhclinic.ca, or interact with us. By using our Website, you agree to the practices outlined in this policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Address

  • Health information, including medical history and treatment details

  • Payment details, including credit card or insurance information

b. Non-Personal Information:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited on our Website

  • Referral sources


2. How We Use Your Information

We use your information for the following purposes:

  • To provide healthcare services and support

  • To schedule and manage appointments

  • To process payments and insurance claims

  • To communicate with you about your care or inquiries

  • To send health-related updates, newsletters, and promotions (with your consent)

  • To comply with legal and regulatory requirements

  • To enhance the functionality and usability of our Website


3. How We Protect Your Information

We take the following measures to protect your information:

  • Data encryption during transmission and storage

  • Secure access controls for authorized personnel only

  • Regular audits and updates to our security protocols

  • Compliance with privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA)

While we implement strong security measures, no system can be entirely foolproof. We encourage you to use secure methods when providing sensitive information.


4. Sharing Your Information

We may share your personal information in the following situations:

  • With healthcare providers and specialists involved in your care

  • With insurance companies for billing and claims processing

  • With service providers assisting with our operations (e.g., IT support, payment processing)

  • When required by law, court order, or regulatory authority

  • In the event of a business transaction, such as a merger or sale of assets

We will never sell or rent your personal information to third parties.


5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to improve user experience and analyze traffic. Cookies allow us to:

  • Recognize your device and preferences on subsequent visits

  • Track usage patterns and improve Website functionality

You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain features of our Website.


6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data

  • Correction: Request updates to inaccurate or incomplete information

  • Deletion: Request deletion of your personal data, subject to legal and regulatory obligations

  • Data Portability: Request transfer of your data to another service provider

  • Withdraw Consent: Opt-out of marketing communications or revoke consent for data processing

To exercise your rights, please contact us at info@mhclinic.ca.


7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of third-party websites before sharing personal information.


8. Children’s Privacy

Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request its deletion.


9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page with a new effective date.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

MH Clinic
Email: info@mhclinic.ca
Phone: (123) 456-7890
Address: 123 Wellness Lane, Health City, AB, Canada