FAQs
Frequently Asked Questions
Clinic appointments may be cancelled with a minimum 48 hours notice or are subject to a cancellation fee of $100 with the exception of the no-scalpel vasectomy that can be rescheduled up to 24 hours prior to the appointment. Missed appointments will result in a charge of $100.
Clinic procedures including injections, cystoscopy or shockwave therapy may be cancelled with a minimum 48 hours notice or are subject to a cancellation fee of $200.
Surgical procedures including rezum, vasectomy reversals, sperm retrievals, cosmetic urologic and genital refinement surgery require at least 4 weeks notice of cancellation or they will be subject to a cancellation fee of your deposit (25%).
We are conveniently located in South Winnipeg in the Seasons of Tuxedo shopping centre. We have free parking available directly in front of our clinic.
The vast majority of appointments and procedures are covered for patients in Manitoba.
Consultations that are not covered include:
Rezūm - BPH Treatment
Procedures that are not covered include:
Yes. As the only specialist owned and operated men’s health clinic in Canada, we welcome patients locally and abroad.
In addition to in-person appointments, our clinic offers virtual appointments to minimize unnecessary visits.
All of our staff are fully vaccinated and follow the recommendations from Manitoba Health including mandatory masks for all practitioners, patients and visitors.
We intentionally minimize the number of patients coming to clinic each hour to promote social distancing and all staff are trained on appropriate infection prevention.
What is your cancellation policy?
We kindly ask for at least 48 hours’ notice if you need to cancel or reschedule an appointment. Missed or late cancellations (less than 48 hours’ notice), including both in-clinic and phone appointments, are subject to a $100 fee.
Procedures require a minimum of two weeks’ notice for cancellation, otherwise a $200 fee may apply.
Please note that cosmetic appointments and procedures may have separate cancellation policies, which will be discussed with you at the time of booking.
Are financing options available?
Yes! We partner with Medicard by iFinance to offer patient financing for private procedures. With a quick application and affordable monthly payments, finances don’t have to be an obstacle to achieving your dream of a family.
Some of the advantages of financing through Medicard:
Quick online application (about 5 minutes)
Pre-approval won’t affect your credit score
No down payment required
Easy monthly payments over 12 to 84 months
Open loans: pay off any time without fees or penalties
If you’re nearing treatment and purchasing multiple vials or planning for the future, your purchase can be financed with a Medicard loan*