Clinic appointments may be cancelled with a minimum 48 hours notice or are subject to a cancellation fee of $100 with the exception of the no-scalpel vasectomy that can be rescheduled up to 24 hours prior to the appointment. Missed appointments will result in a charge of $100.
Clinic procedures including injections, cystoscopy or shockwave therapy may be cancelled with a minimum 48 hours notice or are subject to a cancellation fee of $200.
Surgical procedures including rezum, vasectomy reversals, sperm retrievals, cosmetic urologic and genital refinement surgery require at least 4 weeks notice of cancellation or they will be subject to a cancellation fee of your deposit (25%).